Scrum Master, Level 2

Go Further as a Scrum Master

This intensive 3-day advanced course is built for Scrum Masters who already work in the role and now want to level up their game. We go beyond “running the events” and focus on the stances that make Scrum Masters effective in the real world: facilitator, coach, teacher, mentor and change agent. Expect lots of practice and peer learning. Bring your questions and challenges from your own organization!

Official Certification & Learning Bundle

Upon successful completion of this course, participants will receive the Scrum Master Level 2 certification from the Agile Academy. This globally recognized life-long credential validates not only your understanding but also the application of advanced Scrum Master techniques and tools.

Benefits:

• Official Agile Academy certification included in course fee (lifetime validity, no renewals, no hidden fees)
• Digital certificate and badge upon passing
• Scrum Master E-Learning (lifetime access; valued at EUR 249,-)
• Agile Academy Community membership (lifetime access)
• Any other Agile Academy E-Learning (one year membership; valued at EUR 249,-)
• AI Agile Coach (one year membership)

What You’ll Learn

Day 1: The Scrum Master stances (advanced)

• The Scrum Master as facilitator, coach, teacher, mentor and change agent – how to pick the right stance in the moment
• Advanced empiricism: making transparency real (not cosmetic), improving inspection and adaptation loops
• Working with Product Owners and stakeholders when priorities collide
• Patterns of “Scrum-but” and how to respond without becoming the process police

Day 2: Facilitation, conflict, coaching

• Facilitation under pressure: high-stakes discussions, low trust, dominant voices, silence, politics
• Handling team conflict and team dynamics in a constructive way
• Coaching as a stance: active listening, clean questions, helping people take ownership instead of “being the fixer”
• Servant leadership in practice: building trust while still pushing for change

Day 3: Systems view and organisational impact

• Spotting organisational impediments (structures, incentives, culture) and influencing without formal authority
• Strengthening “Done” and quality thinking (so “delivery” stops being theatre)
• Making continuous improvement measurable without weaponising metrics
• Bring-your-own-case clinic: participants bring real situations and we work them together

After the course

• Practical assignments and feedback to make sure the learning sticks beyond the 3 days
• Further interactions with the trainers

Who Should Attend

• Scrum Masters with real-world experience who want to increase their impact beyond the team level
• Scrum Masters dealing with stakeholder pressure, conflict, or “Scrum theatre” and wanting better moves
• Agile Coaches and Team Coaches who want stronger facilitation + coaching craft
• Delivery leads / Engineering leads who actively serve one or more Scrum Teams (and are willing to change their own behaviour)

Key Takeaways

• A playbook of facilitation formats and interventions you can use immediately
• Practical coaching techniques for difficult conversations with Developers, Product Owners and stakeholders
• Better judgement on which Scrum Master stance to use in which situation
• A systems lens for organisational impediments - and ways to influence without authority
• More confidence: you’ll leave with language and patterns for handling real-world Scrum messiness

Prerequisites

Participants must have worked as Scrum Masters already before attending this advanced course.

Your Trainers (yes, two!)

Jan Neudecker

Jan brings together deep technological insight and agile practice, driven by a strong passion for teaching Scrum and Agility. With more than a decade of experience as an Agile Coach and Scrum Trainer, he has gained extensive expertise across diverse environments. From startups to international corporations, Jan has successfully supported teams and organizations in developing products through agile approaches that truly delight users.

On his journey to becoming a Certified Scrum Trainer, Jan has empowered nearly 1,000 individuals to skillfully integrate agile methods into their daily work. His trainings and coaching sessions are known for their practical relevance, interactivity, and consistently high quality-all with the goal of fostering sustainable agile transformation within organizations.

Jan also actively gives back to the Agile Community, which has played a major role in his own professional growth. He currently serves as the User Group Host for Agile Monday Rhein-Neckar in Mannheim and has also taught as a lecturer at various universities.

Klaus Bucka-Lassen

Klaus is a veteran in Scrum Trainings. He has trained more than 20 times together with Jeff Sutherland, the father and co-creator of Scrum and gained an extremely deep understanding of how and why Scrum works. Something you will hardly get anywhere else in or near Switzerland. With a total of 200+ Scrum Master, Product Owner and Scrum@Scale trainings and more than 2000 students, Klaus is one of the most experienced trainers in Switzerland. He speaks fluently English and native Danish and German (and even Swiss-German). Klaus is really proud of his average rating of 4.82 out of 5 from the participants of his courses.

What Participants Say